Privacy Policy

Effective Date: October 27, 2024

Las Cruces Ridge (“We”, “Our”, or “Us”) is committed to protecting the privacy of our clients and website visitors in the Las Cruces, NM area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect information about you in several ways:

  • Personal Information You Disclose: We collect personal information that you voluntarily provide to us when contacting us, expressing an interest in our services, or scheduling a consultation. This includes:
    • Names and Home Addresses
    • Phone Numbers (e.g., when you call us or we return your call)
    • Email Addresses
    • Details about your potential roofing project (e.g., project size, budget, specific requests)
  • Information Collected Automatically (Usage Data): When you visit our website, our servers automatically record certain information, such as:
    • IP Address, Browser Type, and Operating System
    • Referring URLs (the page you came from)
    • Pages viewed and the time spent on those pages
    • Date and time of access

2. How We Use Your Information

We use the information we collect for business purposes, including:

  • To contact you and respond to your inquiries regarding roofing service.
  • To provide accurate free estimates and schedule consultations at your home.
  • To fulfill and manage contracts and process payments for services rendered.
  • To improve our website’s performance and service offerings.
  • To send occasional marketing and promotional communications about our services (You may opt-out at any time).

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as web hosting, payment processing (for deposits), or analytics tracking. These parties are prohibited for using your personal information for any purpose other than to provide service to us.
  • Legal Requirements: We may disclose your information if required to do so by law, to respond to a legal process (like a subpoena or court order), or to protect the rights, property, and safety of our clients, or others.

4. Security competitions of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Use of Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies (like Google Analytics) to enhance your user experience, analyze site usage, and track marketing campaign effectiveness. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Effective Date.” We encourage you to review this policy periodically.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@roofinglascruse.com
Phone: (575) 237-8088